Maintenance packages are Bronze, which allows for email support and access to their forums, and Platinum, which includes email, forum access, and unlimited telephone support. Prices vary based on the maintenance package selected and if the purchase is for MadCap Flare as a standalone product or as a part of the MadCap Authoring and Management System (AMS). The software can be purchased directly from MadCap, or from an authorized reseller such as ComponentSource. is privately-owned and they provide services and sell computers, peripherals, and software, including their flagship product MadCap Flare. Prior to founding the company, Oliver held a senior position at Macromedia managing the development of Help, eLearning, and multimedia products. The layout is similar to Microsoft Word which flattens the learning curve. The system requirements for a basic installation are:Īny writer not familiar with the technical specifications of their computer should contact their IT department to ensure the system requirements are met before attempting to install the software.Īfter installation, technical communicators claim they can quickly become comfortable with the most important features of the software. Installing the software takes very little time, with a wizard that walks the user through the necessary steps. Additionally, there are tutorial videos available on the MadCap website that allow technical writers to get up to speed quickly. MadCap has created a powerful authoring program with ease of use in mind. Using MadCap Flare will increase efficiency, improve accuracy and consistency, simplify updating, streamline processes, shorten publication cycles, and reduce translation costs. This saves time because authors will no longer need to make changes in multiple documents. CHM files are included in some software that is used on Microsoft Windows computers and they contain help documentation in a compressed HTML format.įlare supports several different methods of reusing content which means a writer will only have to make a change in one place and everywhere that content is used it will be updated automatically. Flare allows people to create content once, and then use it for multiple outputs, like websites (XHMTL), PDF files, Word documents, EPUB files (electronic books), or CHM help content. It is considered a form of content management. This means writers can use their content more than one time in more than one media format. I may add that in the next version based on feedback I receive.The key concept behind MadCap Flare software is single-source publishing. Also, the script does not support file names with spaces as it does not currently URL encode them. Therefore, each topic file name must be unique across your project.
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